During the design process, we imagine possible future repairs and anticipate them. We have also developed, in partnership with specialized factories, a range of maintenance products for technical textiles.
Our workshops in France ensure all types of repairs within a reasonable time. Whether it is under warranty or not, we are committed to doing our utmost to give your clothes a second life.
On horseback, falling is part of the sport. If this happens to you, we will repair your garment free of charge to allow you to get back in the saddle.
Our customer service
If the product is out of warranty, or if the problem does not appear as a result of a drop or a manufacturing defect, we will apply reasonable pricing to encourage repair rather than change.
All the packaging of our cleaning products are made of recycled plastic and sourced in France. Their composition is also studied to be environmentally friendly and healthy. Partly composed of water and vegetable surfactants, none of these products contain alcohol.
We have made it a point of honor to eliminate components that are harmful to the planet as well as to you. For example, our detergent does not contain EDTA, a toxic chelating agent. On the other hand, our water-repellent treatment has been designed without PFCs (perfluorocarbons), fluorine being a waterproofing element but considered to be carcinogenic and endocrine disruptive.
When washing synthetic textiles, plastic microfibers are released into the water. This is today the main cause of pollution of the seabed. Because moving towards a more responsible behavior is done together, we have sought a solution to propose to you in order to limit this pollution.
In partnership with the company GuppyFriend, we propose you today washing bags. The use is simple but the result is great: when you wash your clothes in this washing bag, it retains the plastic fibers that come loose and prevents them from being released into the water.
» washing bags GuppyFriend
To deepen the approach, GuppyFriend offers you a guide of the 10 actions to implement easily to reduce your impact on oceans and rivers during your laundry.
#10 FOR THE OCEAN