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Horse Pilot
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    Maintaining, repairing, the right things to do

    MAINTAINING, REPAIRING:
    THE RIGHT THINGS TO DO

    Horseback riding is an outdoor sport, and riding dirty and wears out clothes.

    We design products made to last in these conditions, but maintenance and repair are part of your product's life cycle.

    During the design process, we imagine possible future repairs and anticipate them. We have also developed, in partnership with specialized factories, a range of maintenance products for technical textiles.

    Every detail counts

    On all our products, it is for example easy to change a zip. We can quickly replace any snap fastener or re-seal rain gear that is a few years old.

    Ré-étanchéifier une matière de protectionRemplacer rapidement n’importe quel bouton pression remplacer une pièce ou 
ré-étanchéifier une matière
    On all our products, it is for example easy to change a zip. We can quickly replace any snap fastener or re-seal rain.

    A SERVICE ADAPTED TO THE SPORT

    Our workshops in France ensure all types of repairs within a reasonable time. Whether it is under warranty or not, we are committed to doing our utmost to give your clothes a second life.

    On horseback, falling is part of the sport. If this happens to you, we will repair your garment free of charge to allow you to get back in the saddle.

    If the product is out of warranty, or if the problem does not appear as a result of a drop or a manufacturing defect, we will apply reasonable pricing to encourage repair rather than change.

    Our repair service
    Our repair service

    500 repairs/year for a second life

    Des produits d'entretien éco-responsables et bons pour la santé

    ECO-RESPONSIBLE CLEANING PRODUCTS AND GOOD FOR YOUR HEALTH

    All the packaging of our cleaning products are made of recycled plastic and sourced in France. Their composition is also studied to be environmentally friendly and healthy. Partly composed of water and vegetable surfactants, none of these products contain alcohol.

    0 EDTA / 0 PFC

    We have made it a point of honor to eliminate components that are harmful to the planet as well as to you. For example, our detergent does not contain EDTA, a toxic chelating agent. On the other hand, our water-repellent treatment has been designed without PFCs (perfluorocarbons), fluorine being a waterproofing element but considered to be carcinogenic and endocrine disruptive.

    #10 FOR THE OCEAN

    To deepen the approach, GuppyFriend offers you a guide of the 10 actions to implement easily to reduce your impact on oceans and rivers during your laundry.

    Know more

    Discover our commitments